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FAQs

Check In/Check Out times

Our usual check-in times are 2:00 – 8:00 pm and checkout time 6:00 to 10:00 am. If you wish to check in or out outside these times please let us know and we will do our best to meet your needs.

How far are you from?

What do I need to bring?

We supply all linen and towels in all our rooms so you won’t need to bring any of that. Make sure you pack at least one pair of long pants and a jumper even in summer as evenings can still get a bit cool (5°C). If you’re coming in the winter months it helps to have some thermal underwear and a beanie as well as hiring a proper snowsuit and gloves.

Will I need snow chains?

If you intend to drive to the snow, make sure you have snow chains in the car, and that you know where and how to fit them onto your vehicle. Snow chains can be hired from Tumbarumba Ampol, or snowgear hire centers in Cooma or Tumut (opposite Tumut Information Centre). If you have an accident due to snow or in icy conditions and don’t have chains your insurance will not cover you! Feel free to give us a call on the morning of your arrival to check the road conditions and we can verify if you will need chains to reach our retreat.

If you have any further questions feel free to contact us